REFRESHER AND SKILLS ENHANCEMENT SEMINAR
FOR LEGAL SECRETARIES

Program Schedule:

• Registration and Welcome
• What is a Legal Secretary?  Introduction to the field of legal secretary; the secretary's role in the workplace; necessary skills and abilities; confidentiality and ethics; workplace trends and opportunities; professional organizations.
• Professional Image of a Legal Secretary: appropriate attire and attendance
• Transcription Skills and Written Communication: voice and dictation; formatting common business documents; speed and accuracy; common grammatical and spelling errors; proper punctuation; plurals and possessive nouns; capitalization; citations; editing and proofreading
• Multi-Tasking and Prioritizing Skills: handling rush jobs; handling work overload; setting priorities and goals; effective stress management techniques; initiative and good decision making
• Communication Skills: professional telephone communication; relating and communicating with your supervisor and coworkers
• Docketing/Diary System and Scheduling: meeting and travel planning; travel agents; court reporters; depositions; appointments; court dates and deadlines
• Court Filings and Documents: motions; witness list; trial documents; briefs; appellate documents
• File Techniques and Records Management: creating a good filing system; confidential files; financial files; closing and storing of files; updating records